Automotive middle office

Decisions at the PoS in seconds thanks to data intelligence integration

Services for the complete digitalization of all sub-steps from application submission, automated collection of credit information, implementation of case-specific scoring, automated credit decision to activation of the contract and automated entry into the inventory management system.

Key features of automotive middle office

Complete coverage of the requirements of all partners involved: from manufacturers, dealers, financial service providers to end customers

  • Acceptance of applications from different channels
    Our solution accepts applications from all channels and classifies them accordingly so that different workflows and review criteria can be assigned to them during subsequent processing.
  • Cockpit and dashboards for ideal control of all activities
    Freely configurable dashboards ensure ideal distribution and control of tasks within the back office. Users are only shown the processes that are relevant to them based on certain criteria (e.g. competencies) or have a high priority.

  • Consideration of all internal and external sources of information with graphical processing of the results
    Sources such as credit history, payment behavior, ratings and retrievable creditworthiness information from third-party systems are taken into account and their results are processed in a structured manner.

  • Standard integration of credit agencies for commercial and natural persons
    There are extensive integrations with national credit bureaus, agencies and credit rating service providers. In order to save costs, these third-party systems can be obtained in several stages. Orchestration is controlled via the integrated business process engine.

  • Automated credit decision with audit-proof audit trail
    Based on internal and external data sources, the solution aggregates all the data required for the decision and makes it available via an API that can also be used externally. Based on the freely configured rule set using audit trail-capable, graphically modelable DMN and BPMN processes, the service makes a decision based on the stored credit policy in a matter of seconds.

  • Sophisticated disbursement management taking into account all payment flows
    All information about the partners involved, property data and payment instructions are transferred to the back office or an external inventory management system via a business transaction so that the customer and account creation and management of the financing contract can be carried out smoothly.

Further key features of automotive middle office

Digital processing - for each individual process step

  • Automatic KYC check of business partners including monitoring, logging and historization
    All steps of a proper KYC check, from the identification of the beneficial owners, the extraction of any interlinking information to the initial check and regular monitoring against PEP and sanctions lists, are fully automated. Manual interactions are only necessary in the event of anomalies.

  • Digital checking, processing and subsequent requests for documents and evidence
    The document portal enables submitted documents to be checked and, if necessary, corrected and amended in digital form. Any subsequent requests can be automatically communicated directly to the customer within definable deadlines and handled via the system. Intelligent document processing and AI-supported data models (machine learning) can also be used to extract content from documents and subject documents to an automated review.

Benefits

Consistent system

The CMS covers the entire life cycle from the preparation of the offer to the termination of the contract in one integrated system.

Freely selectable components

The modular structure gives our customers the freedom to implement the complete solution or only selected modules.

Multi-channel sales

The system unleashes the full potential of all sales channels: be it lending in the branch, in the call center, with the intermediary, in the sales force (B2B) or in direct lending to consumers (B2C) via the company's own website, financial portals or web stores.

Any financial products for all property groups

The CMS enables private and commercial sales financing via all financing products (credit, leasing) for any object group (vehicle, small ticket, equipment, cash credit, etc.).

Individual risk strategy

The CMS makes lending decisions according to the criteria and rules individually defined by the financial services provider. This ensures compliance with standardized and centralized lending guidelines and regulatory requirements at all times.

Modular, independent or supplementary solutions in the automotive middle office environment

Philipp Oberleitner
Managing Director Sales & Marketing

Patrick Scharwenka
Chief Product Officer

Dr. Lars Rüsberg
Sales Manager

Philipp Oberleitner
Philipp Oberleitner
Managing Director Sales & Marketing

Patrick Scharwenka
Patrick Scharwenka
Chief Product Officer

Dr. Lars Rüsberg
Dr. Lars Rüsberg
Sales Manager

NAVAX Software GmbH will never sell, market or disclose personal information to third parties.
Case Study

Maximum flexibility for Honda Bank

End customers want quick credit decisions. With the Intelligent Decision Automation solution, Honda Bank has implemented a flexible framework for processing all risk-based decisions in order to be able to react faster and more effectively to changing customer and regulatory requirements in the future.

Find out how Honda Bank benefits from the solution in this case study.

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Case Study

TARGOBANK Autobank creates process efficiency with TABEA 2.0

Since its market launch in 2015, TARGOBANK Autobank has quickly established itself as a highly competitive automotive bank in a highly competitive market. Since then, it has used the CMS Credit Management System to manage sales and purchase financing processes in a fully integrated, web-based and modular system - end-to-end. Changes in customer behavior and increasing demands on user experience also mean that the systems in use in sales and purchase financing have to be constantly adapted. A modernization of the solution was also on the agenda at TARGOBANK Autobank.

Read the case study.

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Case Study

New savings bank solution for modern sales financing

As regional market leaders, savings banks must constantly defend their share of the consumer credit business. For Ostsächsische Sparkasse Dresden 's business, it was important to be able to respond more quickly to requests and process them smoothly - with seamless processes for all parties involved and many years of experience in integrating OSPlus into the existing IT landscape. Together with NAVAX, it has created an innovative solution for sales financing at the point of sale that gives it a clear market advantage locally and generates attractive revenues. The application is also available to other savings banks as an out-of-the-box solution.

Read this informative field report.

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Whitepaper

Equipment Finance: investment financing at the next level with a state-of-the-art end-to-end IT solution

Investment financing is a cornerstone of competitiveness for manufacturers in many industries. With Equipment Finance from NAVAX, you can fully digitize all financing processes - for goods of any kind. The solution paves the way to sales financing - as an end-to-end solution that can be integrated into your existing IT landscape or via modular business services, depending on your needs.

Read this white paper to find out how you can benefit from this.

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Solution Paper

Expert know-how for future-proof solutions

Together with experienced consultants from NAVAX, you can ensure that your strategies and processes are geared towards future challenges. We not only deliver position papers, but also support you in the identification, direction finding and concretization of the fields of action as well as their implementation.

You can find more information on the process, methods and benefits of our consulting services in this solution paper.

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Case Study

Success story of abcfinance GmbH: Successful with HENRI

Our solution: HENRI for Leasing.

  • Time and cost savings through a fully integrated solution,
  • Web portal for the integration of partners and brokers,
  • Use of a single software for all core leasing processes.

Read about the challenges faced by abcfinance, the solution and the collaboration between NAVAX and abcfinance in this user report.

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Case Study

Success story with Miller Leasing: IT leasing revolutionized

"A nice confirmation of the success of our project was the fact that the annual financial statements were completed faster than ever before," said the customer.

  • First-class data quality and greater transparency with the NAVAX software platform for financial service providers,
  • Adaptation and optimization of internal processes,
  • Sophisticated process automation.

Would you like to find out more about the solution and the collaboration between Miller Leasing and NAVAX? Then read this case study.

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Case Study

Our project with Valida: 360 degree customer view

Our solution: a modern CRM.

  • Professional and future-proof customer data management with new CRM software,
  • All relevant data and KPIs at a glance
  • Professional project organization.

In our case study, you can read about the vision, requirements and successful collaboration between the Valida and NAVAX teams.

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