Online End of Term Processing

Complete inspection and documentation of your property returns

Fast and uncomplicated processes can sustainably increase customer satisfaction and loyalty, especially at the end of the contract. For the provider, a complete inspection and documentation of the condition of the property is also essential at this point in order to be able to prepare a correct final invoice. Previous end-of-term processes are often complex and paper-based and therefore require a lot of time and personnel. This calls for integrated, digital solutions that work without media disruptions and optimize processes end-to-end.

The Online End of Term Processing solution is used where objects are returned after a contractually agreed period of time and have to undergo a proper condition assessment.

Key features of Online End of Term Processing

Systematic object return

  • End-to-end digital item return processes
    This solution allows retailers to carry out inventory checks on goods flexibly, digitally and without media disruptions. Return protocols including the condition of the item, completeness of accessories, evaluation of properties and plausibility checks are recorded with workflow support.
  • Connection
    The solution can be connected to any contract management system via a standardized interface and user interface for reading out contract data, conditions and equipment as well as for returning the inspection result for the final invoice.

  • Automatic assignment
    If comments need to be added when the property is returned, they are recorded in detail. It is also possible to take photos and assign them automatically.

  • Transmission for subsequent processes
    Once information has been transmitted or recorded, it is automatically available in relevant forms and processes. The recorded data and images are automatically transmitted for further use in subsequent processes.

Benefits

More quality and efficiency

Workflow-supported recording and plausibility checks reduce manual error rates and increase data quality. The final invoice is always based on up-to-date and quality-assured data.

Improved customer satisfaction

The comprehensive and objective logging of the property condition with extensive image and data material increases customer satisfaction and loyalty.

Digital process optimization

Process design without media breaks for mobile and stationary devices and automated data transfer to contract management systems reduce processing and throughput times and optimize further processing in subsequent processes.

Simple integration

A consistent service-oriented architecture and standardized interfaces facilitate integration into existing application landscapes. The connection to contract management systems is made via a standardized interface and user interface.

Modular, stand-alone solutions in the online end-of-term processing environment

Philipp Oberleitner
Managing Director Sales & Marketing

Patrick Scharwenka
Chief Product Officer

Dr. Lars Rüsberg
Sales Manager

Philipp Oberleitner
Philipp Oberleitner
Managing Director Sales & Marketing

Patrick Scharwenka
Patrick Scharwenka
Chief Product Officer

Dr. Lars Rüsberg
Dr. Lars Rüsberg
Sales Manager

NAVAX Software GmbH will never sell, market or disclose personal information to third parties.
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